The communications below are sent within the following timeframes:

  • Owner Confirmation: 30 days prior to arrival
  • Pre-Arrival Preference Form: Sent 21-3 days prior to stay
  • Renter Information Email: Sent within 1 business day
  • Floorplan Confirmation: Sent within 1 business day after booking

Pre-Arrival - Auto Response
Renter Information Email
Resort Communication

Marriott Grand Residence Club®, Lake Tahoe

Pre-Arrival - Owner Occupy/ - Exchange
Pre-Arrival - Renter

Marriott Vacation Club at Los Suenos

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/ - Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club® at Surfers Paradise

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/ - Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club® at Custom House, Boston

Confirmation - All Room Types
Pre-Arrival - All Booking Types
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club® at The Mayflower, Washington D.C.

Confirmation - All Room Types
Floorplan Confirmation - DBDB
Floorplan Confirmation - DLUX
Floorplan Confirmation - KING
Floorplan Confirmation - KSTE
Floorplan Confirmation - OBST
Pre-Arrival - All Booking Types
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club®, New York City

Confirmation - All Room Types
Floorplan Confirmation - CCTY
Floorplan Confirmation - CITY
Floorplan Confirmation - KING
Floorplan Confirmation - QUEN
Floorplan Confirmation - VIEW
Floorplan Confirmation - EDDB
Floorplan Confirmation - EKNG
Pre-Arrival - All Booking Types
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club®, San Diego

Confirmation - All Room Types
Floorplan Confirmation - DBDB
Floorplan Confirmation - DDST
Floorplan Confirmation - DLUX
Floorplan Confirmation - KING
Floorplan Confirmation - KSTE
Floorplan Confirmation - ZZAA
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Auto Response
Pre-Arrival - Renter

Marriott Vacation Club®, San Francisco

Confirmation - All Room Types
Floorplan Confirmation - CCKG
Floorplan Confirmation - CITY
Floorplan Confirmation - DCTY
Floorplan Confirmation - DCYV
Floorplan Confirmation - GENR
Floorplan Confirmation - KING
Floorplan Confirmation - QNQN
Floorplan Confirmation - ZZAA
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club®, South Beach

Confirmation - All Room Types
Floorplan Confirmation - QUEN
Floorplan Confirmation - STDO
Floorplan Confirmation - STKG
Floorplan Confirmation - STKT
Floorplan Confirmation - STLS
Floorplan Confirmation - STQQ
Floorplan Confirmation - STQT
Floorplan Confirmation - TOBR
Floorplan Confirmation - TOGV
Floorplan Confirmation - TOMV
Floorplan Confirmation - ZZAA
Pre-Arrival - All Booking Types
Pre-Arrival - Auto Response
Renter Information Email

Marriott Vacation Club®, Waikiki

Renter Information Email

Marriott Vacation Club at The Empire Place®

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response

Marriott's Aruba Ocean Club

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Aruba Surf Club

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Bali Nusa Dua Gardens

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Bali Nusa Dua Terrace

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Barony Beach Club

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's BeachPlace Towers

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Canyon Villas

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Club Son Antem

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Crystal Shores

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Cypress Harbour

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Desert Springs Villas

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Desert Springs Villas II

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Fairway Villas

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Frenchman's Cove

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Grand Chateau®

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Grande Ocean

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Grande Vista

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email
Resort Communication

Marriott's Harbour Club at Harbour Town

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Harbour Lake

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Harbour Point

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Heritage Club at Harbour Town

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Imperial Palms

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Kauai Beach Club

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Kauai Lagoons-Kalanipu'u

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Ko Olina Beach Club

Owner Confirmation
Floorplan Confirmation - IVGP
Floorplan Confirmation - IVGT
Floorplan Confirmation - IVMP
Floorplan Confirmation - IVMT
Floorplan Confirmation - OVPG
Floorplan Confirmation - OVPM
Floorplan Confirmation - OVTG
Floorplan Confirmation - OVTM
Floorplan Confirmation - TBOV
Floorplan Confirmation - THGV
Floorplan Confirmation - THMV
Floorplan Confirmation - TOGV
Floorplan Confirmation - TOMV
Floorplan Confirmation - TOVI
Floorplan Confirmation - TRRT
Floorplan Confirmation - ZZAAV
Floorplan Confirmation - ZZAB
Floorplan Confirmation - ZZAF
Floorplan Confirmation - ZZAO
Floorplan Confirmation - ZZBA
Floorplan Confirmation - ZZBB
Pre-Arrival - Owner Occupy/Exchange
ENG | JPN
Pre-Arrival Request Form - Renter
ENG | JPN
Pre-Arrival - Auto Response
ENG | JPN Renter Information Email

Marriott's Lakeshore Reserve at Grande Lakes

Owner Confirmation
Floorplan Confirmation - OVTG
Floorplan Confirmation - OVTM
Floorplan Confirmation - TBBV
Floorplan Confirmation - TBOF
Floorplan Confirmation - THGV
Floorplan Confirmation - THMV
Floorplan Confirmation - TOGV
Floorplan Confirmation - TOMV
Floorplan Confirmation - TOVI
Floorplan Confirmation - ZZAA
Floorplan Confirmation - ZZAB
Floorplan Confirmation - ZZAO
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Legends Edge at Bay Point

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Manor Club at Ford's Colony

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Marbella Beach Resort

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Mai Khao Beach - Phuket

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Maui Ocean Club

Owner Confirmation
Floorplan Confirmation - GVOB
Floorplan Confirmation - GVOG
Floorplan Confirmation - GVOM
Floorplan Confirmation - GVTG
Floorplan Confirmation - GVTM
Floorplan Confirmation - ISVW
Floorplan Confirmation - OBOF
Floorplan Confirmation - OBOV
Floorplan Confirmation - OFTG
Floorplan Confirmation - OFTM
Floorplan Confirmation - OVOG
Floorplan Confirmation - OVOM
Floorplan Confirmation - OVTG
Floorplan Confirmation - OVTM
Floorplan Confirmation - ZZAA
Floorplan Confirmation - ZZAB
Floorplan Confirmation - ZZAC
Floorplan Confirmation - ZZAE
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Maui Ocean Club, Lahaina and Napili Towers

Owner Confirmation
Floorplan Confirmation - GMGH
Floorplan Confirmation - GMGZ
Floorplan Confirmation - IVGT
Floorplan Confirmation - IVMT
Floorplan Confirmation - OFOG
Floorplan Confirmation - OFOM
Floorplan Confirmation - TBOV
Floorplan Confirmation - THGV
Floorplan Confirmation - THMV
Floorplan Confirmation - TOGA
Floorplan Confirmation - TOGV
Floorplan Confirmation - TOMV
Floorplan Confirmation - TOVI
Floorplan Confirmation - ZZAF
Floorplan Confirmation - ZZAO
Floorplan Confirmation - ZZTQ
Floorplan Confirmation - ZZTR
Floorplan Confirmation - ZZTS
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response Renter Information Email

Marriott's Monarch

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's MountainSide

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Mountain Valley Lodge

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email
Resort Communication

Marriott's Newport Coast® Villas

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Ocean Pointe

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's OceanWatch Villas

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Oceana Palms

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Phuket Beach Club

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Playa Andaluza

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Royal Palms

Confirmation - All Room Types
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Sabal Palms

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Shadow Ridge Enclaves

Owner Confirmation
Floorplan Confirmation - DGOT
Floorplan Confirmation - DLUX
Floorplan Confirmation - IVGT
Floorplan Confirmation - IVMT
Floorplan Confirmation - OVTG
Floorplan Confirmation - OVTM
Floorplan Confirmation - TOVI
Floorplan Confirmation - ZZAB
Floorplan Confirmation - ZZAD
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Shadow Ridge Villages

Owner Confirmation
Floorplan Confirmation - OBVI
Floorplan Confirmation - STDO
Floorplan Confirmation - TOGV
Floorplan Confirmation - TOMV
Floorplan Confirmation - ZZAA
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's St. Kitts Beach Club

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Streamside at Vail - Birch

Owner Confirmation
Floorplan Confirmation - BIOO
Floorplan Confirmation - BIOT
Floorplan Confirmation - BISO
Floorplan Confirmation - BITT
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Streamside at Vail - Douglas

Owner Confirmation
Floorplan Confirmation - DGOR
Floorplan Confirmation - DGOT
Floorplan Confirmation - DGTR
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Streamside at Vail - Evergreen

Owner Confirmation
Floorplan Confirmation - EVTT
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Summit Watch

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Sunset Pointe

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response

Marriott's SurfWatch®

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Timber Lodge®

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Village d'Ile-de-France

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Villas at Doral

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Waiohai Beach Club

Owner Confirmation
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Waikoloa Ocean Club

Owner Confirmation
Floorplan Confirmation - OBOV
Floorplan Confirmation - OBST
Floorplan Confirmation - OBVI
Floorplan Confirmation - TBOF
Floorplan Confirmation - TBOV
Floorplan Confirmation - TOGA
Floorplan Confirmation - TPPT
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email

Marriott's Willow Ridge Lodge

Owner Confirmation
Floorplan Confirmation - TOGV
Floorplan Confirmation - TOMV
Floorplan Confirmation - TOVI
Floorplan Confirmation - ZZAA
Pre-Arrival - Owner Occupy/Exchange
Pre-Arrival Request Form - Renter
Pre-Arrival - Auto Response
Renter Information Email